Delivery Information
Delivery Information
At Altay Jewelry, we strive to provide efficient and reliable delivery services to ensure that you receive your order in a timely manner. Please review the following information regarding our delivery process:
1. Processing Time:
- Orders are typically processed and dispatched within 3-5 business days after payment confirmation.
- Please note that processing times may be longer during peak seasons or holidays. We appreciate your patience and understanding during these times.
2. Shipping Methods:
- We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping options.
- Shipping costs and delivery times may vary depending on the shipping method selected and your location. You can view the available shipping options and estimated delivery times during checkout.
3. Shipping Times:
- For shipments within the United States, delivery typically takes 3-5 business days from the date of dispatch.
- For shipments to the United Kingdom, delivery also typically takes 2-5 business days from the date of dispatch.
- For shipments to Australia, delivery typically takes 3-6 business days for express shipping on orders over 450 AUD, or 5-10 business days for standard shipping.
- For shipments to Canada, delivery typically takes 3-6 business days for express shipping on orders over 420 CAD, or 5-10 business days for standard shipping.
- For shipments to the European Union, delivery typically takes 3-6 business days.
- For shipments to New Zealand, delivery typically takes 3-6 business days.
- For shipments to Gulf Countries, delivery typically takes 3-6 business days.
- For shipments to the Rest of the World (182 countries), delivery typically takes 3-7 business days.
4. Tracking Your Order:
- Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
- You can track the status of your order by entering the tracking number on our website or the courier's website.
5. Delivery Issues:
- If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team for assistance. We will do our best to resolve any issues promptly.
Contact Us: If you have any questions or need further assistance regarding delivery, please don't hesitate to contact our customer service team. We're here to ensure that your Altay Jewelry shopping experience is smooth and enjoyable from start to finish.